Ji Hye Kim
“Last tickets are called. We take a breather and do tonight’s “Liked Best / Next Time”. That’s when I ask the cooks what they liked the best about the day’s shift or what they think they did really well. I follow up by asking what could have been better or what they can do better next time. This is a good way to assess the shift together as a team. I actually often find that the cooks are really hard on themselves and it’s a good opportunity to provide bigger picture and set expectations. We practice open book finance, so it’s easier to give context, too. I go to the front and check in with the FOH, do the same."
Breaking Down With Ji Hye Kim